Privacy policy

1. Introduction

QONDOR, located at 612, rue de la Chaude Rivière 59800 Lille, France, and represented by its Technical Manager, Antoine Durand (hereinafter referred to as “THE COMPANY”), is committed to maintaining high standards in the protection of personal data.
As part of its business activities, THE COMPANY collects and processes personal data relating to its partner golf clubs, golfer users, employees, prospects, and website visitors.
By fostering innovation while building lasting relationships of trust based on responsible social values and respect for individuals, THE COMPANY has implemented the necessary technical and organizational measures to safeguard the personal data it collects and processes.
This policy outlines THE COMPANY’s commitments to the protection of personal data.

2. Fair and Transparent Data Collection

To ensure transparency, THE COMPANY informs its clients, users, website visitors, employees, and business partners about the data processing activities that affect them.
For additional information regarding its data protection policy, THE COMPANY can be contacted at: legal@qondor.fr.
The collection of personal data primarily aims to optimize the management of THE COMPANY’s IT services and to maintain professional relationships with clients, prospects, employees, and business partners.

3. Lawful and Proportional Data Processing

When processing personal data, THE COMPANY ensures that all activities are conducted for specific, legitimate, and explicit purposes.
When you subscribe to our services, you voluntarily provide personal data, particularly when accepting our general terms and conditions. By doing so, you consent to the processing of your personal data as described in Section 4.
In compliance with the “right to be forgotten,” THE COMPANY ensures that personal data is retained in an identifiable form only for as long as necessary for the purposes for which it is processed.

4. Accurate and Minimized Data Processing

THE COMPANY is committed to collecting and processing only data that is adequate, relevant, and limited to what is necessary for its intended purposes.
When subscribing to THE COMPANY’s general terms of service or entering any other contractual agreement, you are informed about the personal data processing that is essential for service delivery.

Types of data collected:
For employees: Identity details, bank and postal addresses, email addresses, phone numbers, family status, signatures, and social security numbers.
For partner golf clubs: Email addresses, names, and contact details of account managers, and application logs.
For prospects: Email addresses, names, phone numbers, and professional positions.
For website visitors: Email addresses and cookies.
For golfer users: Names, email addresses, passwords, postal codes, bank details, cookies, geolocation data, IMEI numbers, and application logs.

Retention periods:
Three months for prospects after the last contact with THE COMPANY.
Three years for users and partners after the end of the contractual relationship with THE COMPANY.

Exceptions to these retention periods include legal obligations or cases concerning cookies, as outlined in Section 5 of this policy.
THE COMPANY ensures that data is updated as necessary and that inaccurate information is erased or corrected.

5. Cookie Management

THE COMPANY’s website uses cookies to optimize functionality, measure audience performance, and generate statistics. These cookies are essential for the proper operation and management of the website.
Cookies are stored via your web browser and record information related to your browsing experience. These cookies are retained for 13 months, and you have the option to disable their collection through your browser settings.
Cookies are anonymous and do not allow the identification of visitors. They temporarily store actions or inputs to facilitate navigation.

Cookie deletion procedures:
Firefox: Go to Options > Privacy tab > Specific Cookies > Delete Cookies.
Internet Explorer: Internet Options > Privacy tab > Sites > Delete All or Selected Cookies.
Chrome: Settings > Advanced > Privacy and Security > Content Settings > Cookies > Delete All or Selected Cookies.
Safari: Preferences > Privacy tab > Remove All Website Data.

6. Ensured Data Protection

THE COMPANY implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or accidental damage.
When selecting and using tools for data processing, THE COMPANY ensures they offer an optimal level of data protection. This includes implementing measures that adhere to data protection principles by design and by default. Encryption or pseudonymization is applied when necessary.
When working with third-party service providers, THE COMPANY ensures they comply with its security principles before sharing personal data. Regular audits are conducted to ensure compliance with data security regulations.

7. Controlled Data Access

Strict authorization policies are applied to ensure personal data is accessible only to authorized individuals.
When transferring data outside the European Union, THE COMPANY ensures compliance with contractual agreements and regulatory requirements.

8. Respect for Data Subject Rights

THE COMPANY is committed to respecting the rights of individuals regarding their personal data, including:
• The right to information and transparency.
• The right of access.
• The right to rectification.
• The right to erasure (“right to be forgotten”).
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to set instructions for data management after death.

THE COMPANY recognizes that, except in certain cases defined by applicable regulations, individuals have the right not to be subject to decisions based solely on automated processing, including profiling, that may produce legal or similarly significant effects.

9. Facilitated Contact

THE COMPANY handles requests to exercise data subject rights in compliance with applicable regulations.
Requests should be sent via email to: legal@qondor.fr.
The request must clearly include the individual’s name and surname, a copy of an identification document, and the address to which the response should be sent.
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